A few years back, a good friend of mine was lamenting that he could not find a reliable yet affordable Windows hosting provider. And he’s not alone. Many users with .Net and legacy ASP websites have been searching high and low for the best Windows hosting plan. But this has changed with the launching of HostGator’s Window web hosting.
What is HostGator Windows Hosting
I am sure most of you are familiar with HostGator’s Linux shared hosting e.g. Hatchling, Baby and Business plans. Even if you do not have any personal experience hosting with them on these plans, I am pretty confident that you have at least heard of lots of praises about HostGator; from reliable service to dependable customer support. For HostGator has, over less than a decade, garnered a reputation that has placed them in the top 10 largest web hosting providers with more than 7,000,000 domains hosted with them.
Just recently, they have started offering shared web hosting on Windows, which is great news for the many webmasters looking for Windows hosting plans. Before this, HostGator had been offering Windows dedicated hosting only.
There are 2 plans for you to choose from i.e. Personal and Enterprise plans. The only difference between these two plans is that the Personal plan offers single domain hosting while the Enterprise plan is for those who have a need for more domains (of up to 5 domains). Oh and of course the prices are different too.
How much are the Windows Hosting Plans
Since Windows is licensed, hosting providers are expected to incur extra operational costs. And naturally, these costs would be borne by consumers. This is the case in HostGator’s Windows hosting plans too.
But here is the interesting part. The difference between HostGator’s Linux hosting plans and Windows hosting plans is very minimal and the prices are approximately in the same price range. Take a look at the following comparison chart and you will see what I mean. For comparison, I have used Personal plan vs Hatchling plan and Enterprise plan vs Business plan, since these plans have somewhat similar features.
The prices stated here are nett of “20% discount on first invoice” that HostGator is currently offering.
Check out full details on HostGator’s official website
Why HostGator’s Windows Web Hosting
Latest Windows server and .Net Framework support
Well, they use the latest Windows server with the latest service packs and the user-friendly Plesk control panel. Software that they support are Classic ASP, ASP.NET Framework v2.0, v3.5 and v4.0 as well as unlimited MSSQL and MySQL databases.
Other popular applications that you can easily run on this platform include CGI, PHP5, Perl and AJAX. And for an extra $2/month, you can even get a dedicated IP address too. These are pretty attractive features considering the price that you are paying.
HostGator offers 45 Day Money Back Guarantee. You can ask for a refund if you are not completely satisfied with them. No questions will be asked!
Unlimited disk space and bandwidth
HostGator’s Windows shared hosting subscribers get to enjoy similar benefits as those subscribed to the Linux’s plans. You would still get your unlimited bandwidth and unlimited space. Neither are you required to sign a contract and the 45 days money back guarantee also applies here. And not forgetting the shared SSL, free site building tools, free website templates and free scripts!
The uptime is great with a guaranteed 99.9%. Other than the scheduled maintenance, HostGator has a reputation for minimal unplanned downtime.
Excellent technical support
HostGator’s customer support system is one of the best in the hosting industry. Like most other hosting providers, they too provide 24/7/365 access to their customer service via toll free phone call, live chat and a great email ticketing system. Personally I prefer live chat and I must say after so many years of hosting with them and plenty of chats to back it up, I find that their support is top notch.
Waiting period is not long and they are ever so professional and helpful. Take a look at the following chat where I decided to be a potential customer looking for a new hosting plan.
The following is the full live chat transcript.
(12:05 am) [System] Customer has entered chat and is waiting for an agent.
(12:08 am) [LaTanya M.] Welcome to HostGator LiveChat. I’d be glad to assist you today.
(12:09 am) [Kay]: Hi LaTanya
(12:09 am) [Kay]: Would like to ask about HostGator’s uptime
(12:09 am) [LaTanya M.] 99.9% on all servers
(12:10 am) [Kay]: right… that’s what I read… what about the actual uptime for say the past 3 months?
(12:11 am) [Kay]: where can I get information on it pls?
(12:13 am) [LaTanya M.] That information is not available publicly, do you have an account already and I can request a ticket for your server you are on?
(12:14 am) [Kay]: oh i see… I don’t have an account yet. I am looking for a hosting provider to host my websites and I have read much about HostGator..
(12:15 am) [Kay]: My current hosting provider guaranteed that their uptime was 99.9% but it turned out to be quite unreliable… Therefore I am a little cautious now…
(12:16 am) [Kay]: Is there anyway I can obtain some information on HostGator’s uptime pls?
(12:17 am) [LaTanya M.] let me check
(12:17 am) [Kay]: sure thanks
(12:18 am) [LaTanya M.] No problem
(12:22 am) [LaTanya M.] Kay, there isn’t anything available to confirm unfortunately but if for any reason your account were to fall out of the guarantee you would be eligible for compensation for it
(12:23 am) [Kay]: i see… if I may ask.. how is the compensation calculated? 🙂
(12:23 am) [LaTanya M.] It will be divided by the amount of time that it exceeds the uptime guarantee and what you paid for the cycle
(12:24 am) [Kay]: sounds fair…
(12:25 am) [Kay]: thanks for your time… I’ll consider the hosting
(12:27 am) [LaTanya M.] anytime, you have a great day
(12:27 am) [Kay]: thanks and you too
(12:28 am) [LaTanya M.] thanks
(12:33 am) [LaTanya M.] Thank you for using HostGator Live Chat. If you could take a minute to let us know if your questions were answered and/or your support request was resolved, it would help us to improve our customer service. To do that, just click the button that says “Rate and Exit” in the upper right hand corner. The survey takes less than a minute to fill out.
(12:33 am) [Kay]: ok will do so shortly..
(12:33 am) [LaTanya M.] thanks
(12:34 am) [Kay]: welcome
(12:38 am) [System] Chat closed by Customer request.
Finally, a note of advice. Having said all the above, if you ever find yourself wondering whether you should sign up for a Linux or a Windows shared hosting, chances are you should go for a Linux plan, which is slightly cheaper and fully supports WordPress, one of the best and most widely used content management system.
Like aforementioned, Windows shared hosting is for those who require a Windows server that supports the applications and languages they plan to use, such as .Net and classic ASP. If you fall into this category, then you will find that HostGator’s Windows shared hosting is the best plan by far, in terms of reliability and affordability!
It is a good time to check out HostGator now because they are offering 20% discount on all hosting plans. Wait, that’s not all, you can get an additional 25% discount by using the coupon code “gatorspecial2011“! When you sign up, just copy and paste this coupon code in and you will get the discount magically!