Bluehost User Feedback and Review

You have hundreds of choices when it comes to web hosting. To make an informed decision, you have to consider a variety of factors. You have to look closely at the features offered by different web hosting companies and the costs.

It’s also important to consider the reputation of a company before you sign up with them. One of the best ways to do this is to look at customer reviews and ratings. In this article, we’ll take a look at how Bluehost measures up, exploring its features as well as customer feedback.

Who is Bluehost

Bluehost offer

Bluehost is one of the most popular web hosting companies in the world. It’s also one of the oldest, having started out in 1996, when the Internet was just coming into its own.

If you’ve ever checked out this company in the past, you should be aware that they’ve made some changes recently. Most significantly, they’ve changed the way they offer and price shared web hosting. Previously, they only offered one shared hosting plan. Now they are offering several tiers of service!

Because Bluehost offers several hosting options, we have to look at each one individually to discuss features and costs. Also keep in mind that this company frequently run promotions and specials, so prices may vary.

  • Starter

    This is the cheapest and most basic type of hosting offered by this hosting provider. The regular price is $5.99 per month. With Bluehost, you must sign up for at least a year, as they don’t offer month-to-month payment plans. This plan includes one website, a free domain name, 100 GB of storage and unlimited data transfers. This plan is appropriate if you only need a single website.

  • Plus

    This plan which is $9.99 per month, includes all of the features of the Starter plan but gives you the ability to host unlimited websites. It also adds unlimited storage and an antispam service. This option is perfect for those who want to host many websites under a single hosting account. Not only you will save a great amount of money over the years, but all your websites will be easier to monitor and manage, since they are all manageable under a single hosting control panel.

  • Business Pro

    This is the most advanced shared hosting option you can find from Bluehost. For $19.99 per month, you get all of the features of the Plus plan in addition to a dedicated IP address, site backups and an SSL certificate for added security. This option although is slightly more expensive than most plans from other hosting companies, but speaking from experience, I can assure you Business Pro is absolutely great if you are concerned with the uptime of your website, the reliability and the speed!

  • Other features

    Bluehost offers some nice perks with all of its hosting plans. Their 24/7 support is convenient. You can reach them anytime by phone or live chat as well as by email. They also offer a 30-day money back guarantee on all of their plans. So if you’re reluctant to sign up with them because you have to commit for at least a year, you should realize you have a whole month to decide if you like them or not. They also throw in some free advertising credits with Google, which is useful if you’re starting an online store or business.

Customer Feedback

Customer feedback is one of the best ways to measure the quality and reliability of any business. This is becoming a widely recognized truth, with the rise of services such as Yelp that specialize in reviews. Fortunately, you can find many online reviews and ratings for web hosting companies. The easiest way to do this would be to simply search for “Bluehost reviews”.

Reviews and ratings can be split into two main categories.

  1. Professional reviews

    There are the “professional” reviews you’ll find on tech and marketing sites. These usually go into the pros and cons of web hosting in some depth. People who do professional reviews are such as TechCrunch, Wired, and Engadget.

  2. Customer reviews

    The other type of review is the customer review and feedback. In a way, these are even more valuable, especially when taken in bulk and when the reviews are from actual customers who have used the services for a long time!

When a company has over a million customers, as Bluehost does, you start to accumulate lots of feedback. This can really give prospective customers an idea of what the company is all about. Most people are more interested in the basics, such as usability, cost, reliability and everyday features than they are in high tech specifications.

What to remember when reading Reviews and Feedback

Reviews and feedback for web hosting companies may consist of ratings, usually on a scale between 1 and 5 stars as well as written testimonials. Although reviews and ratings are always worth reading and can help you decide which hosting company to sign up with, you also need a certain degree of skepticism. Whether you’re reading a review by a tech website or a random customer, there are certain things you should keep in mind.

First of all, many people who write reviews are affiliates for one company or another. Often, people who are affiliates for Web Host A will write critical reviews for many different companies. These types of reviews will usually end with something like, “For more reliable web hosting, try Web Host A.” Just because someone represents a certain company doesn’t mean their review is worthless, but it’s something to keep in mind.

When it comes to ordinary customer reviews, you should realize that every popular business, whether a restaurant, hotel, web hosting company or any other kind, will have its share of critics as well as fans. There’s also a tendency for people who have a complaint to be more vocal than people who like a service.

With web hosting, a person who is getting good service might not even think much about it. The best web hosting is practically invisible, as it lets you simply work on your site without any problems. On the other hand, when problems do occur, people get upset and may write a negative review. One guideline that can help is to focus on reviews that go into some detail rather than ones that are only a sentence of two.

The best way to understand reviews, ratings and feedback is to look at the big picture. When a site has hundreds or thousands of reviews, you can see what the average rating is and what people in general tend to say. With a popular web host such as Bluehost, you can find lots of feedback rather easily.

Examples of Bluehost customer feedback and review

Since Bluehost has been around for 20 years and is one of the world’s biggest web hosting companies, you can find lots of feedback about them. Most of it is positive, but you can find complaints as well (as expected of course).

Here are a few reviews you can read as a starting point.

  1. Bluehost Web Hosting

    PCMag Bluehost review

    This is a review by They give a mostly positive review, pointing out that Bluehost has excellent uptime and a customer-friendly interface. They point out that Bluehost does not offer Windows-based hosting, which isn’t really an issue for most users, unless you use specialized software that requires Windows servers, such as ASP.Net or even classic ASP.

  2. Customer Spotlight

    Customer spotlight

    Customer Spotlight is from Bluehost’s own blog, but it does give some detailed information about how one customer has used the service. In this article, an online marketer named Breanna Rose discusses how she built a successful online business using this web host.

  3. Best WordPress Blog Hosting Bluehost review

    Is it the best host for WordPress? This article takes a look at how good Bluehost is for WordPress users. As this review describes, Bluehost makes it quite easy for anyone to start a website using WordPress. You can install WordPress, as well as many other scripts, for free. This review also mentions the advantage of signing up with the Plus plan so you have benefits such as unlimited websites.

There are thousands of reviews for this company on the Internet, so you certainly don’t have to stop here. If you’re seeking web hosting, it’s good to look at a few different companies, comparing features, pricing and feedback. From my experience, Bluehost is truly an established web host that offers a variety of plans and services!


We’ve discussed shared hosting here, but you can also find other hosting plans such as VPS and dedicated hosting with Bluehost as well. Regardless of which company you end up choosing, Bluehost is definitely one you should take a look at.